Safety

Medical disclaimer

Remote consultation is powerful, but it has limits. Please read this before booking.

This is not an emergency service

If you have any of the following, go to the nearest emergency department now:

  • Heavy bleeding that soaks a pad every hour
  • Severe abdominal or pelvic pain
  • Fainting, dizziness or breathlessness
  • High fever with pelvic pain
  • Bleeding or severe pain during pregnancy
  • Reduced or absent fetal movements

Scope of advice

Consultations are based on the information you provide. Without a physical examination or tests, some conditions cannot be confirmed remotely. Where that is the case, you will be told clearly and referred appropriately.

Prescriptions

Medication is prescribed only when clinically appropriate. Certain medicines cannot be prescribed remotely under applicable regulations.

General information

Educational content on this website is general in nature and is not a substitute for an individual consultation with a qualified doctor.